Richard Cumbley Partner at Linklaters

• What is outsourcing?
• The commercial environment: outsourcing market trends
• How are outsourcing deals structured? What documents are necessary?
• Risk and value for money: getting the right balance
• Some common areas of debate - transition, service levels & credits and exitmanagement
• Transformational issues

A case study and negotiation practical: in groups, looking at some typical clauses froman outsourcing agreement. This session will build on the issues analysed in the session“Outsourcing & offshoring”  and the previous days’ liability and exclusion clauses session.